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FAQs 

How do I book? 

Please book online by clicking the link: BOOK ONLINE

 

From there you can view our live calendar availability and book your appointment instantly at a time that suits you.

Can I buy a voucher? How do I book using my voucher? 

You can buy a voucher here: BUY A VOUCHER

 

Please book using your voucher online by clicking 'book now' on the email you received. If you received a paper voucher and not an email then please text the day and time you would like and the length of appointment to 07872443928 and we will book you in.

Can I book over the phone/in person and pay in cash? 

We have no receptionist and so you’ll often have to leave a voice message and wait for when there are no clients in for a reply. The door is often locked during the day as we are in session with clients so it may not be possible to book in person.

 

Sadly over 50% of those who book without any deposit do not show up for their appointment which is really hard for our small business. Therefore we must insist on a deposit to confirm your appointment. For safety reasons we must take the personal details of each client who books in. 

I’m pregnant, what can I have?

We do not currently offer pregnancy massage.

Pregnancy safe treatments that we offer include Indian head massage and Reiki, both available after the first 3 months.

 

Please inform us that you are pregnant so that we can use pregnancy safe oils and adapt the space so that we can raise the top end of the bed to avoid you lying flat during the treatment.

Something has come up and I need to reschedule, how can I do this?

You can reschedule free of charge up to 24 hours prior to your appointment by logging into your fresha account and changing the appointment to a date and time that suits you.

 

Cancellation within 24 hours does incur a charge, but if there are extenuating circumstances/we are able to fill your appointment at the last minute we may be able to waive this for one off instances.

What are your opening 
hours?

We operate an appointment only system and appointments are available between the following hours:

 

Tuesday 10-7pm

Wednesday 10-1pm

Thursday 10-7pm

Friday 10-5pm

Saturday 10-5pm

Sunday (acupuncture only) 10-5pm

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