Coronavirus (COVID-19) Infection Prevention & Control Policy
Our priority is to keep you as safe as possible, and prior to opening we have implemented a number of measures which we would like to make you aware of. We have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE TREATMENT CENTRE FOR YOUR APPOINTMENT. Under our booking terms and conditions and you will not be charged for any appointments which you miss due to having to self-isolate.
If any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into work. This may mean that we have to cancel your appointment at short notice. We appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund / voucher.
Visiting the treatment centre
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
We have increased the frequency of cleaning making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hands with when you enter the centre and we will also have hand sanitiser available for you to use when you come into the treatment room.
As of November 2021 face coverings are now required by law, unless medically exempt, during close contact services. Our staff will wear appropriate PPE during your appointment.
We can confirm that the laundering of salon towels and uniforms is a priority. We can assure you that all salon laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area every day.
We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely.
During your treatment
Our staff understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.
We will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let us know and we will do what we can to satisfy you.
All of these procedures have been implemented for your safety and that of our staff. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks for your understanding.